Privacy Policy

Last updated: September 19, 2024

1. Introduction

Persocoms ("we", "us", or "our") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion service, Persocoms (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Personal information: name, email address, phone number
Conversation content and dates
User preferences
Summaries of conversations
Language preference (stored as a cookie)
User agent information for analytics purposes

3. How We Collect Information

We collect information:

Directly from you when you provide it to us (e.g., conversation content, preferences)
Automatically as you navigate through the Service (e.g., language preference cookie)
From third-party services (e.g., email and name from Google Auth)

4. How We Use Your Information

We use the information we collect about you or that you provide to us:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce or apply our terms of use and other agreements
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Persocoms, our customers, or others

6. Data Retention

We will retain your personal data until you request its deletion. Upon account deletion, your data will be permanently deleted from our systems.

7. Data Storage and Security

Your data is stored in Germany using Supabase services. We implement security measures including Row Level Security (RLS) policies to prevent unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access, update or delete your personal information
Object to the processing of your personal data
Request portability of your personal data
Withdraw your consent at any time

You can exercise these rights by accessing your account settings or contacting us.

9. Children's Privacy

Our Service is not intended for anyone under the age of 18, particularly for adult-oriented content. We do not knowingly collect personal information from children under 18.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending an email notification.

11. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: persocoms@rock.bzh